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Posts from ‘February, 2009’

Embracing a Life Without the Roller Bag

Via the New York Times
By JOE SHARKEY
Published: February 23, 2009
WILLIAM A. ALLEN III has deplaned, returned the rental car and unpacked the suitcase he always kept ready to roll at home in Raleigh, N.C.

Mr. Allen, business traveler extraordinaire, is off the road. “I don’t want to do it anymore. I’m going to be 61 in [...]

Improving your first page of search results

Via Gerry McGovern
If your customers can’t find what they want on the first page of results, very few of them will go to the second page.
More people have reached the top of Mount Everest than have been to the 5,000th search result. It’s brutal out there. Up on Everest they suffer from oxygen deprivation, but [...]

HOW TO: Deal With Social Media Conflict

Via Mashable
February 22, 2009 - 12:00 pm PDT - by Sharlyn Lauby
Sharlyn Lauby is the president of Internal Talent Management (ITM) which specializes in employee training and human resources consulting. She authors a blog at hrbartender.com.
No matter how knowledgeable you are and how much research you do, there will come a time [...]

Yelp Gets a Bad Review: Embracing a Crisis to Shape Perception

Via PR 2.0
by Brian Solis
This post highlights the nuances associated with crisis communications and not the merit of either case.
In the era of socialized media, brands and businesses are now vulnerable to a new era of influencers – their customers.
But what happens when the community that championed consumer experiences is accused of exploiting them to [...]

Facebook Withdraws Changes in Data Use

Via the New York Times
By ALAN COWELL
Published: February 18, 2009

After a wave of protests from its users, the Facebook social networking site said on Wednesday that it would withdraw changes to its so-called terms of service concerning the data supplied by the tens of millions of people who use it.
The about-face was made known to [...]

View * view my profile * view my articles * Facebook * Twitter * LinkedIn * MySpace Facebook Responds to Concerns Over Terms of Service

Via Mashable

February 16, 2009 - 3:47 pm PDT - by Adam Ostrow

oday’s hoopla over changes to the Facebook Terms of Service have prompted a rare blog post from Facebook founder and CEO Mark Zuckerberg. In the post, Zuckerberg falls short of apologizing for the changes, but rather, uses the opportunity [...]

In Web Age, Library Job Gets Update

Via the New York Times
A group of fifth graders huddled around laptop computers in the school library overseen by Ms. Rosalia and scanned allaboutexplorers.com, a Web site that, unbeknownst to the children, was intentionally peppered with false facts.
Ms. Rosalia, the school librarian at Public School 225, a combined elementary and middle school in Brighton Beach, [...]

Tweetups Can’t Touch Facebook Flashmobs

Via Mashable
February 9, 2009 - 1:15 pm PDT - by Jennifer Van Grove
If you thought Tweetups were viral and picking up steam, you’ll never believe what one Facebook member was able to accomplish with a simple idea, a Facebook group, and proactive friends and friends of friends.
On January 15, T-Mobile filmed a [...]

How Long Do Webmail Services Keep Your Account Alive?

Via Mashable

February 9, 2009 - 2:18 pm PDT - by Stan Schroeder

If you don’t log into your webmail account, the account and all the e-mail contained within it might eventually get deleted. It happens with most webmail services we can think of, but the question is: how long does it take?
After [...]

As IM Finally Begins To Open Up, Yahoo And Microsoft Cling To The Stone Age

Via Tech Crunch
by Jason Kincaid on February 9, 2009
Last week Meebo and Facebook teamed to launch the first integration of Facebook Connect + Chat, allowing Meebo users to chat with their Facebook friends from the popular web-based IM service. The feature has had a rocky history: Meebo used an unsanctioned method to integrate [...]